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SHIPPING & RETURNS

Shipping Policy

At AMY BEAUTY, we offer fast and reliable shipping to ensure your products arrive on time. Our shipping costs are calculated at checkout and vary depending on your location and the weight of your order. We take great care in packaging your items to ensure they arrive in perfect condition.

Shipping Timeframe: Anticipate the arrival of your order at your Melbourne address within 3-5 working days from the day we pack it. Once your order is packed, we will send you a notification. Your satisfaction is our priority, and we strive to ensure a prompt and reliable delivery process.

If you have any questions about our shipping policy, please don't hesitate to contact us. We're always happy to help.  We want you to love your AMY BEAUTY purchase. 

Return & Exchange Policy

At AMY BEAUTY, we want you to feel confident in your purchase. If you're not completely satisfied with your order, we offer hassle-free returns and exchanges within 7 Business  days of receiving your order.

To initiate the return process, please contact us and provide your order number and reason for the return. We will provide you with instructions on how to return your item. Please note that all returned items must be in their original packaging and in unused condition. Refunds will be issued to the original payment method once we have received and inspected the returned item. 

In such cases, a 100% refund will be processed.

Return Policy: Should you decide to initiate a return, kindly do so within 7 working days from the date of receipt, ensuring that the product remains unopened and in its original packaging, especially for items like perfumes. In such cases, a 100% refund will be processed.

Shipping Timeframe: Anticipate the arrival of your order in Melbourne within 3-5 working days from the day of packing. This timeframe is calculated from the moment we pack your items to their arrival at your designated address. Your satisfaction is our priority, and we strive to ensure a prompt and reliable delivery process."

 

Shipping Fees:

  • $15 for orders within Australia with a total bill below $100.

  • $10 for orders with a total bill below $300.

  • Free shipping for total purchases over $300.

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